Business Broadband: Which Option is Best?

Filing cabinets and stacks of paper are history in most of today’s businesses. Instead, almost everything we do from a business perspective is via mobiles, computers and most often, via the internet with business broadband. We store and manage data this way, access information and it even underpins how we communicate with people both internally and with clients or customers.

Co-workers thousands of miles apart can share information instantaneously and we can connect with customers to respond to their queries in real time. This all happens via the internet, making business communication easier and quicker than ever before. That’s why making sure we have fast, reliable and efficient access to the internet is key to business success.

And yet time and time again, we see this neglected. People have suffered with poor connectivity for years, accepting spontaneous crashes and extensive loading pages even though it slows them down and reduces productivity. Why? Because the jargon around business broadband is confusing, making it hard to find the right option for you. Plus, changing your business broadband can seem more hassle than it’s worth.

But never fear. We know it can be tricky. That’s why we’ve made it simple. There’s plenty of options out there and they started with DSL, which were Digital Subscriber Lines for high-speed access over a phone line. This enabled speeds to increase and the internet to perform better. Speeds then increased again with fibre-optic cable lines. But the most popular business broadband solutions are FTTP, FTTC and Ethernet. Still stuck? We’ve got you …

1. FTTC – Fibre to the Cabinet

FTTC (Fibre to the Cabinet) is a mix of traditional copper wire and fibre optic cable. The fibre optic cable runs from an exchange or distribution point to roadside cabinets that you probably walk past every day. Once the fibre cable reaches the cabinet, it meets the copper wire that connects to your home or business.

The reason so many homes and businesses opt for FTTC is purely economical. To install the fibre optic cable directly to your building, a lot of digging and infrastructure implementation might be needed. The copper wires offer a cheap way to get fast internet into your premises at a lower cost.

FTTC also has the advantage of DLM (Dynamic Line Management). DLM is an automated system that helps monitor and manage quality and connection speed of your business broadband.

Although one factor to bear in mind is that FTTC will be unavailable to purchase in 2023, as it’s being disconnected in 2025 as part of the BT switch off. So, this will be one major consideration for your business.

Pro’s Of FTTC

Faster Speeds
Lets be honest, nowadays it’s all about the speed. You can roughly get speeds of 80 Mbps. (Although distance from the cabinet can have a huge impact)

No New Wiring Required
So you don’t have to spend big at the outset.

UK’s Most Popular Technology
Currently the most utilised technology. 

Con’s of FTTC

Service Level Agreements & Expected Fix Time
This can be lengthy and are not guaranteed, meaning you could be down for a while if something goes wrong

Limited Availability
You could find it hard to get a new install if it’s been in your area since day dot.

A Compatible Router May Be Required
This is usually supplied by the internet service provider, but double check first.

2. FTTP – Fibre to the Premises

FTTP is Fibre to the Premises, and that is precisely what it does. Instead of taking the cheaper copper substitute from the street cabinet to your office, FTTP uses optical fibre all the way. The result is a significantly faster connection and reliability compared to its close cousin. While the costs can be prohibitive for homeowners, it can make good business sense for many work environments.

With more businesses relying on cloud infrastructure for critical business apps and VoIP, the demand for ultra-reliable FTTP is on the increase as a business broadband option. Fiber-optic Internet is many times faster than even the highest-speed copper Internet connections. Furthermore, you shouldn’t experience any issues during peak demand periods like you can with other installation options.

Pro’s Of FTTP

Reliable Source of Internet Connection
When it comes to signal transmissions, FTTP uses light technology, not current so it’s much more stable than FTTC.

Secure Transmission
Fibre is one of the best at providing a secure transmission platform. There’s currently no way to interrupt the flow of data.

Con’s of FTTP

The Cost of Service
It will almost always require a site survey and construction costs to get it installed.

No guaranteed SLA’s
If your service goes down, it could take a while to be resolved. All this time, you will not be able to work as normal.

3. Ethernet – Dedicated Leased Line

Capable of speeds from 10Mbps to 10Gbps, Ethernet or leased lines as it may be known, is a private and uncontended internet connection delivered via fibre from the ISP to your business. Leased lines guarantee you will receive the full bandwidth that you sign up for and that you won’t be affected during peak times as the contention ratio is 1:1.

Like FTTP, the install process for Ethernet can be relatively straight forward, depending on the environment where you are looking to install the new service.

Ethernet usually carries up to a 90-working day installation SLA from the date of order, so it pays to be organised when considering ordering a leased line connection. However, the business benefits far outweigh the inconvenience of the installation time with guaranteed speeds, secure private connection and full SLA’s for faults to name a few.

Pro’s Of Ethernet

Dedicated Speeds
A leased line is a high-quality internet connection which gives guarantees of upload and download speeds, uptime and resilience.

Stable & Controlled Network
It’s your own dedicated line, you choose who connects and who can’t, meaning other users cannot affect it even at peak times.

Excellent SLA’s
You have guaranteed SLA work times, with a commitment to fixing any problems within the day rather than weeks. And if they don’t deliver, you get compensation.

Con’s of Ethernet

Expensive & Timely Install
It can be expensive to install if there are ECC’s (Extra Construction Charges) needed. Due to the infrastructure and work involved this can take a long time, sometimes up to 90 working days.

Upgrades Aren’t Free
Upgrading will affect your rental price and if a leased line bearer (the hardware that delivers your bandwidth) needs to be increased this will usually result in new infrastructure at the exchange and sometimes locally.

Monthly Cost
The monthly cost for a leased ethernet line is a lot more than FTTC or FTTP. You must weigh up whether the benefits that Ethernet offers in comparison is worth it.

So Which Should You Choose?

Any business with multiple users and a need for a reliable connection is likely to look to fibre to the premises for their internet connection, especially if you want to utilise VoIP, cloud-based storage or cloud-based SaaS systems. Reliability aside, the main difference for buyers is the speed and cost associated with installation.

FTTC is the cheapest option if you’re focusing on your bottom line and you need a quick install, but the SLA’s leave you vulnerable if anything goes wrong. Can you really afford to be down for days, maybe even weeks, for the sake of a quick fix? Also, remember after 2023  FTTC will be unavailable to buy and after 2025 will be switched off by BT.

If you are looking to leverage the power of the internet, VoIP, cloud-based systems or are growing your team; it could be time to consider an upgrade to Ethernet. This offers you guaranteed fix times, even quicker speeds and you won’t have to share your bandwidth, meaning a more reliable service.

For advice on the right connection, get in touch with our experts who will analyse your location and provide you with the best solution for your needs. While doing your research and requesting quotes, make sure to look out for hidden costs, implementation timescales and reviews on their service. Set-up costs can vary most when it comes to the physical implementation.

Understanding from each provider who is digging the trenches and what is included in your connection setup is essential to making the right selection.

Need business broadband advice?

We know that finding the right broadband for you business can be a bit of a mind-boggle. And that’s ok. Most technology companies don’t make it very easy to distinguish between the different options and you can be left just sticking to what you know. Or worse, you could end up with a broadband service that doesn’t meet your needs.

We offer free consultations that will allow us to help you determine which option is right for you, not just now, but for in the future too. Why not get in touch and find out what’s best for you?


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