Would you like to increase patient satisfaction? Do you need help to improve complaint handling? Or do you want to increase communication between staff?Effective communication and managing the patient experience is essential for all NHS facilities and GP practices....
How many friends do you have? Lots? More than you can count on one hand? Less? Maybe just one? Don’t worry, this isn’t a popularity contest, I’m just curious. Because the truth is, it doesn’t really matter. When it comes to friends, it’s...
The way we work is changing. As more people turn to mobile working solutions, it’s never been more important to stay connected. Never miss a call, have greater flexibility and be more productive – sounds good right? Well, thanks to cloud-based...
After 25+ years of supporting the Blues, both on and off the pitch, we are pleased to announce that in our 25th year as corporate partners, we have just become the Official Communications Partner for the club! This comes after our recent contract win to refresh all of...
Another in our Bi-Monthly #WednesdayWisdom series that features Pure Cloud Solutions members of staff sharing their little wise and wonderful nuggets of knowledge! Here’s Cally with a simple but important message...
5G has hit the UK, but what does that mean for your business? Promising faster speeds, better bandwidth and less lag, here is business development manager Fabio Gadella with 5 things about 5G, to get you up to...
Mobile Call recording has arrived. This gives businesses access to all calls made within the workplace. The service is fully deliverable across the EE/Transatel network with Fixed to Mobile Convergence (FMC). FMC works by integrating a cloud-based telephone system...
Most people associate sim cards with the tiny chip that inserts inside their mobile device. But what if we told you that they can do so much more? As technology has advanced, people have clocked onto the versatility those little cards can offer, utilising them in a...
Since the introduction of mobile phones, the capabilities and the way we use them has changed dramatically. And as social media, the internet and even our jobs take advantage of the mobile world, the amount of people who use them has increased too. Mobile phones are...
As the demand for new ways of communicating like messaging and collaboration increases, it spells trouble for legacy systems like the traditional office telephone. Or does it? Many still believe there is a place in the office environment for more traditional ways of...
FMC, or fixed to mobile convergence, is the new way of working. Mostly, it offers users the ability to work remotely and on the go using just a mobile device, but with all the features of the office phone. Designed to improve productivity, give better insight and...
Communication technology is moving at the speed of light, but there are still some traditional ways of communicating that people are clinging to more than others. Traditional PBX phone systems are one of them, despite the introduction of hosted cloud communication...
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