Expert Q&A: Phasing Out of ISDN

BT plan a full migration to IP telephony by 2025 and the first phase of the ISDN switch off has already begun! If you haven’t already transitioned to an alternate provider or if this is the first-time hearing about the ISDN switch off, it’s worth investing the time to research the different options available before the big switch off date. Alternatively, sit back as PCS have you covered!
Hear from Operations Director Nick Matthews as he answers some important questions you may have regarding the switch off!

Q1: WHAT IS ISDN & WHY ARE BT PHASING IT OUT?

“ISDN is an older technology that uses copper cabling to deliver telephony services into a business premises.”

Q2: WHAT DOES THIS MEAN FOR THOSE STILL USING ISDN?

“For those still using ISDN, it’s now time to think about moving to IP based solutions.”

Q3: WHEN IS THE ISDN SWITCH OFF HAPPENING & HOW LONG DO PEOPLE HAVE TO FIND AN ALTERNATIVE?

“BT have announced the switch off will be happening in 2025. This means we’ve only got 5 years left to find an alternative solution for your business.”

Q4: WHAT ARE THE ALTERNATIVES? WHY ARE THEY BETTER? 

“There are two alternatives. You have full hosted VoIP or SIP Trunk Solutions. With full hosted VoIP you have the full benefit of a Unified Communications system. Whereas with the SIP Trunk, you can have your telephone lines delivered through an internet connection.”

Q5: IS SWITCHING DIFFICULT?

“Switching to an IP based solution is an easy process. The whole process can be managed by our team of dedicated experts and they will guide you through the process to ensure a seamless transition.”

 Q6: WHAT SHOULD SMB’S DO NEXT?

“If they haven’t already, SMB’s need to plan their move to an IP based solution. As we all know COVID-19 has had a massive impact on small businesses. Having the ability to work remotely is one of the key thing’s businesses need to adopt moving forward.”

CONTACT PCS TODAY FOR A SEAMLESS TRANSITION

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