Unlike traditional phones you would find in your office, an IP phone connects to your phone service using an ethernet cable, the internet or a WiFi connection.
An IP phone system is composed of three parts which allow it work successfully to transfer digital signals. These are an IP phone, an IP PBX or a VoIP service provider through a Local Arena Network (LAN).
As long as there is internet connection, these phones can be used anywhere, meaning you have no restrictions on your location. This adds flexibility for employees who are working remotely.
IP phones consist of desk phones, cordless phones, and conference phones – a variety to suit different business needs.
How do they work?
IP phones transfer an individual’s voice signals into digital signals. Telephone conversations are routed through an IP phone system, also known as a VoIP system.
This is then transferred over a network cable, into the network and out to the internet. These digital signals are then played back at the receiving end.
This is different to a traditional phone system which would instead transfer signals through a circuit-switched telephony system.
Unlike with traditional phones that use copper wires to transfer signals round the office, IP telephone calls are all transmitted over the internet. This use of the internet eliminates the need to incest in any expensive hardware. Plus, by combining data and voice in one connection, you’ll only have one bill for both your internet & telephones.
NO RESTRICTIONS ON LOCATION
The use of internet means IP phones do not rely on the physical location of the office meaning if you were to move offices nothing would be affected. You can keep your number regardless of location and employees working remotely will have no issue in getting set up from wherever they need to work.
Another advantage of VoIP is its scalability to meet your current and future requirements. As these telephone systems use the internet for calls, if you have new users you can easily add more licenses or phones. There is no need to add any complicated wires like you would with traditional phones.
For most IP phone systems, the call quality in contrast to older systems is far clearer with less delay and distortion. This is very dependent on your internet connection. If you have a reliable internet connection, you should experience better voice quality when communcating with others.
A final benefit to IP telephones is that it allows you to future-proof your business. Older technologies like ISDN have started to fade out and will be gone by 2025, whereas VoIP will continue to play a part in communications for years to come.
As new technologies emerge like IP, there’s never been a more important time to update your telephony lines and take advantage of the extensive features they have to offer that older technology simply can’t.
When you replace your current telephone lines with a reliable IP system, you can rest assured knowing your business is using the modern standard of telephony system that is protected for the foreseeable future.
have your phones seen better days?
IP technology has opened up a lot of opportunities for business’ when it comes to communication. Take advantage of better call quality, more features and minimise your costs with IP technology. Get in touch today to find out how we can help your business to modernise your communications.