Lane & Co Testimonial

Lane & Co Solicitors are the UK’s longest established specialist firm of commercial debt recovery solicitors. They were our first customer back In 1990 and still are a customer to this day. Director of Lane & Co, John Pitt has been friends with Pure Cloud’s Director and Co – Owner Martin Lake for several years. Their friendship goes beyond customer and provider. We caught up with John Pitt for a quick Q&A to get his thoughts on why he’s stayed a customer of PCS for so long…

We are proud to have retained you as a valuable customer for 30 years, Why have you chosen to stay with us for such a long time?

JOHN: Lane & Co have been using Pure Cloud and associated companies for 30 years. The main reason for continuing to use the company is quite simply because of the reliability of the service, if we have a problem its dealt with swiftly.

How have you found your experience with Pure Cloud Solutions as a provider?

JOHN: We’ve always experienced a very good service. Not only professional but its personable, very efficient and cost effective.

What sticks out as the most valuable thing you’ve received since working with Pure Cloud Solutions?

JOHN: I’ve known Martin Lake one of the Directors of the company for 30 years, in which time we’ve worked very well together. He’s always been a very pleasant person to deal with and always made sure that his company provides an excellent service.

I would like to congratulate Pure Cloud on their 30th anniversary and wish them all the best for the future.

Martin Lake Director & Co – Owner of Pure Cloud began his relationship with Lane & Co back when he was an engineer nearly 30 years ago. We asked Martin to share his thoughts on having reached the 30th milestone supporting Lane & Co.

“It’s a very proud moment to reach 30 years in business and especially satisfying that we are still supporting Lane & Co, our very first customer and support contract.

In fact, I still remember installing the telephone system, an SDX 40 (for those of you old enough to know what one of those is) in Lane & Co’s Lichfield Street offices in Walsall. At the time the SDX was considered a leading edge product and keeping ourselves at the forefront of technology is still something we strive for today.

In addition to innovative products, the service and support we offer our customers has never wavered and even to this day we try our very best to instil this into our staff. It is one of our core values and remains as relevant today as it did 30 years ago.

These values, I believe are why our customers have stayed with PCS for many many years …

Long may it continue!”

“The service and support we offer our customers has never wavered and even to this day we try our very best to install this into our staff. It is one of our core values and remains as relevant today as it did 30 years ago” – Martin Lake, Director & Co – Owner.

Getting set for our Matterhorn charity challenge

Getting set for our Matterhorn charity challenge The ascent of a lifetime begins! We’ve been hyping it up for a while, and it’s finally happening! On 11th August, our CEO Jamie and founder Darren are set to climb the mighty Matterhorn for charity, along with Kyle...

How our free technology and comms audit can help

How our free technology and comms audit can help At Pure Cloud we’re proud to do technology sales a little differently to other service providers. Some providers push the most expensive solutions possible without getting to know your business. We’re not like that....

The service you don’t get with a major mobile network

Why bigger isn’t always better with business mobile providers The best business mobile provider isn’t always the biggest. If there’s one take-home from this blog, it’s that. But let’s take a step back. Say you’re looking for a business mobile package. It might seem...

7 tech tips to help you run your business on holiday

7 tech tips to help you run your business on holiday. Some people think running a small business and going on holiday are incompatible. We beg to differ! With small businesses and start-ups in particular, it’s not so easy to shut off from work completely. However, in...

5 tips for cost-efficient business communication

5 tips for cost-efficient business communication. The outlay that businesses make on the services they use every day is under more and more scrutiny. We know budgets are getting tighter, and wanted to lend some of our expertise to help. At Pure Cloud Solutions (PCS),...

Kyle Raffo Joins Our Charity Climb

Kyle Raffo joins Matterhorn charity challenge Paramedic and award-winning entrepreneur Kyle Raffo is joining Pure Cloud’s Darren and Jamie Lake as they ascend the Matterhorn for charity. About the challenge Darren Lake is the founder of Pure Cloud Solutions, while...

ISO 27001 Certification and what it means

We’ve got ISO 27001 certification! We’ve recently received ISO 27001 certification! It may not sound exciting, but it’s actually quite a big deal. It means we meet the international standard for information security management. In other words, it means our data...

Our Charity Climb

This post is about charity and the challenge of a lifetime!Charity is important to us here at Pure Cloud. Our founder, Darren Lake, has always been passionate about supporting good causes. And that’s carried over to his son Jamie, who’s now our CEO. In a family...


Pure Cloud Solutions and Coton Green Football Club are delighted to announce a new partnership, where Pure Cloud Solutions will become main sponsors of both the Coaches Kit (2021-2023) and Away Team Kits (2022-2024). As a grassroots team, Coton Green FC play in the...

Why is there an Energy Crisis in the UK?

Why is There an Energy Crisis in the UK?And why you need our help more than ever!UK energy prices are rising much faster than in Europe and these surging gas wholesale prices have put unprecedented pressure on the UK suppliers. Industry group Oil & Gas UK has said...



Submit a Comment

Pin It on Pinterest

Share This