Customer Service & Projects
CUSTOMER SERVICE & PROJECTS
Lauren Roden
Position: Projects and Service Coordinator
Since: June 2015
Synopsis: Lauren has been working for Pure Cloud since June 2015, although took a year out to become a flight attendant for British Airways & soon realised that her feet belonged on the ground!
Strengths: Creative, Crafty & being Ginger!
Weakness: Overthinker, Takeaway Food and Prosecco!
Georgia Bristoll
Position – Billing & Service Coordinator
Since – March 2021
Synopsis – Georgia sees herself as an extremely hard worker and will get involved in all aspects of the business. She believes that teamwork and communication is key for her involvement in the business.
Georgia loves to own her work and is passionate with her projects and takes pride in what she does. Outside of work Georgia loves nothing more than to spend time with her dog and partner, decorating or enjoy a nice meal out with her family.
Strengths – Communication, Excel Spreadsheets & making people laugh.
Weaknesses – Prosecco, dogs, talking too much and being very gullible.
Hattie Russon
Position: Projects and Services Coordinator
Since: September 2021
Synopsis: Have worked in customer service for 5 years and have recently graduated from university studying Family and Children’s Mental Health. I enjoy talking to people and helping them, so I am looking forward to starting my journey with Pure Cloud. In my spare time, I like going out for meals and spending time with my family.
Strengths: Dedicated, Approachable, Understanding.
Weaknesses: Cheese and Chocolate (but definitely not together!!!)
Shalleen Greasley
Position – Mobile Projects and Services Coordinator
Since – October 2021
Synopsis – halleen has recently joined Pure Cloud with 20 years’ experience in the mobile telecoms industry. Having worked in the industry for 20 years, she hopes to help build up the mobile provisioning side of the business and support her colleagues with other aspects of work.
Strengths – Team player, good listener, family girl through and through and very loyal.
Weaknesses – B&M & The Range, sweets, Chocolate & Sharks & Clowns.
