Why bigger isn’t always better with business mobile providers
The best business mobile provider isn’t always the biggest. If there’s one take-home from this blog, it’s that.
But let’s take a step back. Say you’re looking for a business mobile package. It might seem natural to go straight to one of the major networks. After all, they’ve got all the devices you need and a range of tariffs. The thing is, if you do this you’re already selling yourself short.
There are lots of advantages to a smaller, more independent business mobile provider. Here at Pure Cloud, we’ve been providing great business mobile deals for years. We know more than a thing or two about the topic, and we’re very confident that we can do better than most.
In this post, we’ll explain why! We’ll kick off with some of the advantages of a smaller, more agile provider.
This is the big one. The signal quality for different networks will vary geographically. On top of this, some may not meet your needs for tariffs, features or handsets. No network is perfect for every business. So if you go to a provider that’s tied to one network, you’ll never get objective advice.
Here at Pure Cloud, we’re a network-agnostic business mobile provider. That means we’re completely independent from the major networks, and will simply recommend what works best for you.
A lot of providers simply want to extract as much money from you as possible, regardless of your needs. They won’t offer flexible tariffs, and would happily see you overpay. In our view, the whole point of a business mobile provider is to add value. That’s exactly what we do.
Our customers have reported cost savings as high as 50% when switching to us. That’s because we’re experts who are on the side of our customers. We also use bill analysis software to analyse your usage and tariff, to make sure you’re not overspending. It’s about what’s right for you. Nothing else matters.
We can hardly overstate the importance of customer service. And to be frank, it can be really quite poor from some providers. You can’t get through to anyone. When you finally do, they can’t help or they fob you off. We’ve all been there.
With a provider like Pure Cloud, that simply doesn’t happen. Here, you get a named Account Manager. We’ll regularly review your bill and usage, ensuring you’ve always got the best deal. This goes with dedicated, responsive support whenever you need it.
Mobile devices are pretty much an essential feature of modern business life. But traditionally, they’ve been separate from the office phone system. That’s changed dramatically, and we can offer some great options for truly integrating your business mobiles.
Our very own Unified Communications Anywhere (UCA) platform is a great example. This essentially puts all the features of a cloud phone system into your mobile. You can dial from your office number, record calls, and improve the overall visibility of mobile workers. It’s a huge boost to productivity and business mobility.
This is related to our point about service. Clearly, all major providers employ experts in their field. The trouble is trying to get hold of them. If something goes wrong or you just need advice, it’s quicker and easier to go straight to an expert. But with a lot of big networks, you might have to escalate your query two or three times before you get there.
Here at Pure Cloud, it’s nothing like that. We’ve got years of experience with business mobiles and we know the industry inside-out. Since you’ll be on first-name terms with your account manager, you’ll get straight through to someone who knows their stuff!
Unfortunately, a lot of providers are inflexible when it comes to tariffs. They’ve got a pre-defined set of off-the-shelf options, and that’s that. The trouble is that your needs are unique. And unique needs require unique solutions. That’s what we do.
We can offer completely bespoke tariffs, based on our analysis of your usage. For instance, we might suggest a shared tariff if your team members’ usage is roughly equal. If some people’s usage is much greater than others, we can offer single-user tariffs, so that you’re only paying extra for actual usage. The same flexibility applies to handsets too. This is how we’re able to save costs.
Why Pure Cloud?
We hope that we’ve made our point! Larger providers may seem more convenient, but they don’t always have your back. We do. From your initial audit to ongoing service, we’re always looking to make sure your business mobiles work for you.
This goes for everything we do. Whether it’s phone systems, internet connectivity, IT services, business mobiles or anything else, we only care about what’s best for our customers. If you want a partner that’s on your side, get in touch.