Jargon Buster

Don’t be left out in the dark on TERMINOLOGY

If there’s one thing the technology industry is good at, it’s creating confusing abbreviations for really technical terms. At Pure Cloud Solutions, we feel your pain. That’s why we’ve created our handy jargon buster to simplify the lingo & help you get to grips with potential solutions. Surprise your IT team by exploring the tech world in plain English below.

ACD

Automatic Call Distribution.

AP

Access Point

BCDR

Business Continuity & Disaster Recovery

BLF

Busy Lamp Field shows via a LED if an extension is busy or free

CaaS

Computer as a Service

CLI

Calling Line Identity shows number of person calling you, if a speed dial is on the system with that number and Name it shows the Name.

CTI

Computer Telephony Integration enables telephone systems to talk to computers

DASS

Digital Access Signalling System digital lines from exchange

DDI

Direct Dialling In

DECT

Digital Enhanced Cordless Technology

EFM

Ethernet First Mile

FMC

Fixed to Mobile Convergence

FTTC

Fibre To The Cabinet

FTTP

Fibre to The Premises

Hosted Voice

Cloud based voice services

IaaS

Infrastructure as a Service

IP

Internet Protocol

ISDN

Integrated Services Digital Network provided by BT etc to allow small end users to have digital connection to things like the internet.

LAN

Local Area Network

LCD

Liquid Crystal Display like the one on your telephone

LED

Light Emitting Diode 

PaaS

Platform as a Service

PSU

Power Supply Unit

PSTN

Public Switched Telephone Network

PBX

Private Branch Exchange

PABX

Private Automatic Branch Exchange

SaaS

Software as a Service – cloud based application services

SBC

Session Boarder Controller

SD-WAN

Software Defined Wide Area Network

SIP

Session Internet Protocol

TAPI

Telephony Applications Programming Interface allows things like screen popping etc

UCA

Unified Communications Anywhere

UPS

Uninterrupted Power Supply

VLAN

Virtual Local Area Network

VoIP

Voice over Internet Protocol

VDI

Virtual Desktop Infrastructure

WAN

Wide Area Network

Need more information on what Pure Cloud Solutions can offer?

We don’t deal with services, we deal with solutions. If you’ve got a problem & don’t know how to resolve it, you’ve come to the right place. As part of our commitment to great quality solutions, we complete a free audit that helps us determine the best outcome for you, so you’ll never pay for something you don’t need. To find out more about how we can meet your requirements, get in touch with our friendly team today!

Check out our services

Telephony Solutions

IT Network Services

Security Solutions

Managed Print

Disaster Recovery

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